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A little more insight. A lot more connection.

Turn great visits into
lasting connections.

Listen to your guests. Understand what matters. Bring them back.
Feedback, campaigns and insights — together in ninetyten.

Get started with ninetytenExplore the platform
Guest feedback Thoughtful campaigns Clearer insights
Demo workspace⌄
Guest sentimentLast 30 days ⌄
4.6Average rating↗ This month
892Total feedback↗ This month
78%Positive sentiment↗ This month
Recent feedbackView all ↗
JLLoved the food. We’ll be back.★★★★★ · 1 hours agoRiverside
AKGreat service and atmosphere.★★★★★ · 2 hours agoCity Centre
SMFood was good, but a long wait.★★★★★ · 3 hours agoLakeside
RTAmazing cocktails!★★★★★ · 4 hours agoHarbour
Illustrative product preview
EVERY VOICE MATTERS★★★★★“Loved the food.
We’ll be back.”A great visit is just the beginning.
MAKE THE NEXT CONNECTIONA little something
for your next visit.
JLAKSMA more personal follow-up
FROM THE FIRST HELLO TO THE NEXT VISIT
ONE CONNECTED WORKSPACE

Good experiences don’t end
when your guests leave.

Keep the connection going, from what they tell you to what you do next.

01

Listen

Every review. Every response.

02

Understand

Find the story in the feedback.

03

Act

Turn small details into better visits.

04

Reconnect

Give guests a reason to return.

THE DETAILS MAKE THE DIFFERENCE

A comment today.
A better experience tomorrow.

Your guests are already telling you what matters. Bring it together, see it clearly, and make your next move count.

01 / NOTICE

Catch the small details.

See what guests love and where a little extra attention could make all the difference.

Bring feedback together
02 / UNDERSTAND

Know where to focus.

Spot recurring themes across your locations, so your team can focus on what matters most.

See the bigger picture
03 / RECONNECT

Make it personal.

Turn a good experience into an ongoing conversation, with thoughtful campaigns for your guests.

Create the next connection

Illustrative examples of the guest feedback journey.

01 / LISTEN CLOSER

Every guest has a story.
Give it a place to land.

Reviews, surveys and messages come together, so the details that matter don’t get lost.

A NOTE FROM YOUR FAVOURITE PLACE

Good to see you.
Even better to see you again.

Fresh pasta featured in an example guest campaign

A little thank you for sharing your evening with us.

Here’s to your next visit ↗
Made for your guests.
Chosen by you.
Illustrative campaign preview
02 / KEEP IN TOUCH

Make your next message
worth coming back for.

Thoughtful campaigns start with knowing your guests. Choose an audience, make the message yours, and keep the connection alive.

  1. 01Choose who you want to reach.
  2. 02Create something personal.
  3. 03Preview, review, and send.
Explore campaigns
03 / SEE THE BIGGER PICTURE

Less guesswork.
More perspective.

From a single location to your whole business, understand what’s working and where to focus next.

Guest sentimentLAST 6 MONTHS
4.5★★★★★Average guest rating
JanFebMarAprMayJun
● This period● Previous period
Across your locations
Riverside4.8
City Centre4.6
Lakeside4.4
Harbour4.2

One shared view. Every location in focus.

Illustrative data · Your business brings the real story.Find your perspective
MAKE IT PART OF YOUR EVERYDAY

A little setup.
A whole new perspective.

Build a rhythm of listening, learning, and reconnecting.

01

Make it yours

Set up your workspace and bring your locations together.

02

Open the conversation

Collect guest feedback through reviews and surveys.

03

Find your focus

Explore themes and compare the experience across locations.

04

Keep it going

Create campaigns that give the conversation a next chapter.

A restaurant owner welcoming guests at their tableTHE BEST PART OF HOSPITALITY?
The people.
BUILT AROUND REAL CONNECTIONS

More time for
the people in front of you.

Behind every review is a person. Behind every great visit is a team that cares.

ninetyten brings the details together, helping your team see what matters and give every guest a reason to feel remembered.

Listen with care.Act with clarity.Welcome them back.
THE NEXT CHAPTER STARTS HERE

Great visits.
Even better connections.

Bring your guest experience together with ninetyten.

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ninetyten — Turn great visits into lasting connections